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There were 4 questions found in this category:
  1. questionAdding our newsletters to your email whitelist
    Because there is a lot of unsolicited email around these days, almost every email provider has developed spam filters that prevent it being delivered to your email inbox. Which is fine, except when they mistake an email you have requested for spam. Newsletters are particularly vulnerable to spa ...
  2. questionHow do I change the format of the weekly email newsletters?
    The email newsletters that we send out are sent in one of two formats: HTML or Plain Text. HTML newsletters utilise design features associated with web pages (such as images) while plain text emails, as the name suggests, only contain text. Some email systems do not allow HTML and others will t ...
  3. questionHow do I subscribe to, unsubscribe from or change my email address for the weekly newsletters?
    If you know your username and password you can change your newsletter options by clicking on My Account link. Within this page you can subscribe or unsubscribe by clicking onto the Newsletters link. Tick or un-tick the selected newsletters. In order to complete the process, click the "update n ...
  4. questionI am receiving more than one copy of the weekly newsletter, how do I make sure I only receive one?
    If you are receiving more than one copy of the newsletter this will be because you have registered more than once with the same email address. If you know the username and password for these registrations you can unsubscribe the newsletters by following the guidelines in question one. If you a ...