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There were 4 questions found in this category:

I have forgotten my password
You can reset your password automatically via email as long as you know your username and have access to the email address registered under your user profile.Go to: Password reset pageIf you no longer have access to the email address linked to your user profile then please telephone our contact ...
I have forgotten my username
If you have forgotten your username please contact us using the link below. Please provide your full name; the email address used when registering; and a daytime telephone number.If you no longer have access to the email address linked to your username then please telephone our contact centre wh ...
When I try and access My portfolio, no log in box appears and I am asked to re-register. Why is this?
This issue is connected to your Browser settings and can be rectified in the following manner: If you are using Internet Explorer open a browser window and click onto the "tools" option which appears between "favourites" and "help" in the top of the window. In the drop down box click onto "Inter ...
When I try to log into my portfolio the log-in box keeps reappearing and then I am taken to a register for free page. What is the problem?
This is likely to be because you are typing the username or the password differently from how we have the information stored. Please remember that both the username and password are case sensitive and should be entered in the same way as the original application (without spaces, dots or dashes). ...