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There were 39 questions found in this category:
  1. questionI was previously subscribed to Level2 what has changed?
    The email below was sent to all subscribers of our previous Level2 service and outlines the changes to the new service.<email begins>Dear Subscriber, We are delighted to announce the launch of our new real-time pricing service, one that consolidates our previous Desktop Trader and Level 2 ...
  2. questionQuotestream Launch window is grey / Quotestream not launching
    Having clicked to launch Quotestream, if the launch window presents a grey box and does not show a "Sun Java" logo your Java install may not be correct or linked incorrectly to your browser.Please visit http://www.java.com and click on the download link under "Download FREE Java Software for yo ...
  3. questionRequirements for running the QuoteStream Desktop
    Interactive Investor Quotestream is a Java application and will run in the following configurations:-Intel PCsOperating Systems: Windows 2000, Windows XP or VistaWeb Browser: IE6+ or Firefox 1.5+Java VM: Sun Microsystems Java Software - validate your install and get updates hereApple MacsOperat ...
  4. questionWhat are the definitions of the use of SMA and EMA in your "Moving Averages" field of the Interactive & Comparative Charts?
    SMA = Simple Moving Average (A simple, or arithmetic, moving average that is calculated by adding the closing price of the security for a number of time periods and then dividing this total by the number of time periods. Short-term averages respond quickly to changes in the price of the underly ...
  5. questionWhat are the right click menu options in the Quotestream portfolio?
    Using your Right mouse button, you can Right-Click on a Symbol in your Portfolio and a selection of options will appear. You can Add a Row to your Portfolio Add, Edit, or Remove a Symbol View a Detailed Quote of that particular Symbol Propogate that Symbol to other Modules that are currently o ...
  6. questionWhat do the colors mean in Level II Data? .
    In the first two columns of the Level 2 data area, the eight colors are simply used to separate the data (based on price). In the third - Time & Sales - column (ie. the very right hand side of this area), green signifies "up", red signifies "down" and white signifies "no change". The up and dow ...
  7. questionWhat do the symbols DL, RT, ED, and PD mean?
    DL indicates the data for the stock symbol is in Delayed mode (15 to 20 minutes). RT indicates the data for the stock symbol is in Real-Time mode. ED indicates the data for the stock symbol is End-of-Day (EOD). PD indicates the data for the stock symbol is Previous Day.
  8. questionWhat do the symbols T - O - H - L - C - V - Y that appear at the top of your Charts indicate?
    The symbols that appear at the top of our Charts indicate the following: D - Date T - Time O - Open H - High L - Low C - Close V - Volume Y - Y-axis cursor position
  9. questionWhat does the error message "Applet Notinited" mean?
    Typically, this message indicates the user should re-download and install java from sun website http://www.java.com/en/download/. Even after the jvm installation, sometimes you may need to do added setup as follows: Control Panel, Java, Advanced, APPLET and check on the browser. Please see nea ...
  10. questionWhat is the difference between Level I and Level II data?
    Level I data provides a view of the last Bid, Bid Size, Ask, Ask Size, Volume, High Bid, Low Bid, and other information for a particular symbol. Level II data provides a detailed view of the last 30 Bid and Ask positions/offers posted by Market Makers. Time and Sales information is available f ...
  11. questionWhat should I do if Quotestream freezes or stops streaming?
    Quotestream is a browser embedded java applet. Occasionally either the browser or java can have issues. This is usually due to other applications running at the same time, or extensive use of your browser or other applications without closing them, allowing them and your computer to clear its m ...
  12. questionWhat types of indicators are available in the Quotestream Desktop java Charts?
    Currently, the following indicators are available: Moving Averages MACD MACD Histogram Money Flow Stochastic RSI REI Volume Note: The java charting does permit users to zoom on to a particular time frame and permits the drawing of lines but does not include "pivot points".
  13. questionWhy am I unable to load Quotestream desktop with the Windows Vista operating system with Internet Explorer?
    A conflict could exist between Windows Vista, Internet Explorer, and java applications. If you reset Internet Explorer settings to default factory settings (tools – internet options – advanced – reset) it will disable all add-ons (including java) and then you will likely not b ...
  14. questionWhy am I unable to load Quotestream on the 64 bit Vista operating system?
    In Vista 64, Microsoft has provided two Internet Explorers browser. One is 32-bit and one is 64-bit. Unfortunately, presently there is no supported Java for the 64 bit OS therefor clients must download and install the Java software for the 32 bit OS. Login to your account Click Quotestream Des ...
  15. questionWhy am I unable to login using Internet Explorer (IE) version 6?
    Please check the following settings in your Internet Explorer 6.0 browser: Under "Tools", "Internet Options" and the "Security" and "Privacy" tabs, ensure that the settings are set to "Medium". Under "Tools", "Internet Options" and the "Privacy" tab. Under the "Web Sites" heading (ie. to over ...
  16. questionWhy can't I login using Internet Explorer (IE) version 7?
    When logging in to Internet Explorer version 7 for the first time a window will pop up and ask whether to "Turn on Automatic Phishing Filter (recommended)" or "Turn off Automatic Phishing Filter". Select "Turn Off Automatic Phishing Filter". To turn off the Phishing Filter manually, select "To ...
  17. questionWhy do I get the message "Unable to redirect request. The referrer URL may be blocked by a firewall." (Norton Internet Security Firewall users)?
    Norton Firewall default browser settings for "Information about visited sites" is "Block". In order to permit access to QuoteMedia services, take the following steps in your Norton Internet Security software: Under Norton or Symantec Status & Settings click on either Privacy Control or Ad Blo ...
  18. questionWhy does Quotestream give me a "Login Error" when I use my correct user credentials?
    It is possible that something is cached in your computer that is preventing you from logging into Quotestream. Clear/delete your cookies and cache (temporary files) in your browser. - In Internet Explorer (version 6.x) under "Tools", "Internet Options," "General" tab, click "Delete Cookies" an ...
  19. questionWhy won't Quotestream load on my computer (Norton Internet Security or Firewall users)?
    Is it possible that you have a firewall or firewall software that may be blocking our app.quotemedia.com scripts? We have had some users that have encountered some difficulties because their Norton Internet Security software was blocking the scripts from running on the page. If you do have Nort ...
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