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There were 5 questions found in this category:
  1. questionAdvanced Problems
    Company proxy servers/firewalls When a firewall/proxy server is present and the internal network does not provide external DNS resolution, you may experience problems with the java applets that the Interactive Investor Spread Betting website uses. If you are unable to access the Interactive Inve ...
  2. questionGeneral Settings
    Internet Explorer 6 With a single Internet Explorer window open and the loaded page not set to the Interactive Investor Spread Betting website, perform the following to return your Internet Explorer browser to default settings: From the menu at the top, select 'Tools > Internet Options'Select ...
  3. questionGeneral Trouble Shooting
    Q. Why isn't my password working?A. Passwords must be entered in the exact format they were issued. Make sure not to leave any spaces. Example: 466546478. If your password is not accepted you may need to check that the Input Locale/keyboard layout is correct. For example, check that you are not ...
  4. questionJava Problems
    Install Java The Interactive Investor Spread Betting website uses java technology in order to provide streaming prices and updated content. Since the release of Windows XP, Microsoft no longer provides its own version of java. Therefore, if you are experiencing a java related problem you may nee ...
  5. questionSystem Requirements
    Windows platform (Windows XP, Windows 2000, Windows 98, Windows ME) Internet Explorer - preferably the latest release, currently IE7Netscape Navigator - preferably the latest release, currently Netscape 7.0 The browsers should be java enabled, either with Microsoft's Java Virtual Machine (no lon ...