Knowledge Base

Would you like to...

Print this page

Email this page

Post a comment

User Opinions

0% 100% (2 votes)

---

How would you rate this answer?

Helpful

Not helpful

Thank you for rating this answer.

Install Java

The Interactive Investor Spread Betting website uses java technology in order to provide streaming prices and updated content. Since the release of Windows XP, Microsoft no longer provides its own version of java. Therefore, if you are experiencing a java related problem you may need to download and install java. There are various websites from which you can download java, one of which is Sun Microsystems at the following URL:
http://www.java.com/

If you select the 'Free Download' link within the green section on the top right of the page, this should start an automated process, which checks your operating system, and starts the Java install process. There are occasions where this fails, in which case there is a manual download option, where you can select your platform and operating system. If you experience further problems installing Sun Microsystems Java, their website has an extensive 'Help' and 'FAQ' section, which includes links for you to test your Java installation.

Java cache problems

As well as clearing your web browser cache you may also need to clear your java cache, if you are using Sun Microsystems Java. The following link contains detailed instructions from the Sun Java site:
http://www.java.com/en/download/help/plugin_cache.jsp

Test Java

The following link to the Sun Systems website can be used to check your java installation - whether the installation is provided by Sun Java or Microsoft VM:
http://www.java.com/en/download/help/testvm.jsp

Alternatively, there are other websites not linked to Sun Microsystems where you can test your java installation. Here is a link to one such site:
http://www.javatester.org/version.html