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	<title>Interactive Investor Knowledge Base - Registration</title>
	<link>http://knowledgebase.iii.co.uk</link>
	<description />
	<language>en-us</language>
	<copyright>http://knowledgebase.iii.co.uk</copyright>
	<generator>ActiveKB NX</generator>
	<webMaster>tim@iii.co.uk</webMaster>
	<lastBuildDate>Sat, 21 Nov 2009 22:45:08 GMT</lastBuildDate>
	<ttl>20</ttl>
	<item>
		<title>What is the difference between my username and my full name?</title>
		<link>http://knowledgebase.iii.co.uk/questions/20/</link>
		<description>The username and password are used to gain access to the website
whereas your full name will be displayed at the top of your portfolio
once you access it.</description>
		<author>Bill Kay</author>
		<pubDate>Thu, 20 Apr 2006 16:22:08 BST</pubDate>
	</item>
	<item>
		<title>Why am I being presented with the &#39;username already taken&#39; error message?</title>
		<link>http://knowledgebase.iii.co.uk/questions/21/</link>
		<description> The username is unique, therefore you cannot have the same username as
another person. You may need to make more than one attempt at choosing
a username.For example: JohnSmith, Johnsmith2000, J ...</description>
		<author>Bill Kay</author>
		<pubDate>Thu, 20 Apr 2006 16:24:13 BST</pubDate>
	</item>
	<item>
		<title>Why does the registration form keep rejecting my choice of password?</title>
		<link>http://knowledgebase.iii.co.uk/questions/22/</link>
		<description> Both username and password should only contain letters and numbers. Any
spaces or symbols are not allowed. The username should contain between
6 and 16 characters, and the password requires bet ...</description>
		<author>Bill Kay</author>
		<pubDate>Thu, 20 Apr 2006 16:25:19 BST</pubDate>
	</item>
	<item>
		<title>Are the username and password Case Sensitive?</title>
		<link>http://knowledgebase.iii.co.uk/questions/23/</link>
		<description>Yes. Both the username and the password are case sensitive and
therefore should be entered in exactly the same way each time. For
example if you originally registered as JohnSmith - you will nee ...</description>
		<author>Bill Kay</author>
		<pubDate>Thu, 20 Apr 2006 16:26:35 BST</pubDate>
	</item>
	<item>
		<title>Why do I need to enter a security question / answer?</title>
		<link>http://knowledgebase.iii.co.uk/questions/24/</link>
		<description>The security question is an additional measure of security in the
instance that we need to contact you or if you contact a member of the
customer services team.</description>
		<author>Bill Kay</author>
		<pubDate>Thu, 20 Apr 2006 16:27:19 BST</pubDate>
	</item>
	<item>
		<title>Why do you require my full name and address?</title>
		<link>http://knowledgebase.iii.co.uk/questions/25/</link>
		<description>This information provides us with a record of who we are providing services for and also allows us to contact you.</description>
		<author>Bill Kay</author>
		<pubDate>Thu, 20 Apr 2006 16:28:19 BST</pubDate>
	</item>
	<item>
		<title>How will this information be used?</title>
		<link>http://knowledgebase.iii.co.uk/questions/26/</link>
		<description>Please see our privacy policy for more information.</description>
		<author>Bill Kay</author>
		<pubDate>Thu, 20 Apr 2006 00:00:00 BST</pubDate>
	</item>
	<item>
		<title>Will you pass my details to anyone else?</title>
		<link>http://knowledgebase.iii.co.uk/questions/27/</link>
		<description>We will only pass your details to our business partners who are
providing a service to you. More information can be found in our privacy policy</description>
		<author>Bill Kay</author>
		<pubDate>Fri, 08 Sep 2006 11:44:11 BST</pubDate>
	</item>
	<item>
		<title>Areas of Interest</title>
		<link>http://knowledgebase.iii.co.uk/questions/28/</link>
		<description>Please check the boxes to indicate your areas of interest. This is to ensure that we tailor the site to your particular needs.</description>
		<author>Bill Kay</author>
		<pubDate>Thu, 20 Apr 2006 16:32:16 BST</pubDate>
	</item>
	<item>
		<title>Can I change my personal details and/or opt-in choices?</title>
		<link>http://knowledgebase.iii.co.uk/questions/29/</link>
		<description>Yes. Once registered you will be able to change any of your details by
clicking on the 'My Profile' link at the top of the homepage. Here you
will also be able to opt in and out of our newslette ...</description>
		<author>Bill Kay</author>
		<pubDate>Thu, 20 Apr 2006 16:32:52 BST</pubDate>
	</item>
	<item>
		<title>Where can I find my SIB or my FSA number  and why do you need them?</title>
		<link>http://knowledgebase.iii.co.uk/questions/30/</link>
		<description>You can provide us with either your SIB or your FSA number as a unique
identifier of your IFA status. You should find these numbers on any
correspondence you receive from the FSA, or by contacti ...</description>
		<author>Bill Kay</author>
		<pubDate>Thu, 20 Apr 2006 16:33:38 BST</pubDate>
	</item>
	<item>
		<title>How do I change my personal details online?</title>
		<link>http://knowledgebase.iii.co.uk/questions/41/</link>
		<description>Click on 'My Account' within the blue menu bar and you will have the option of updating three profiles. Account profile If you have a secure account, you can update your personal and security deta ...</description>
		<author>Contact Centre</author>
		<pubDate>Mon, 06 Nov 2006 17:06:12 GMT</pubDate>
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