Interactive Investor home page [Logo]

Knowledge Base

Welcome to our knowledge base. To find what you're after, use the search box below or choose a category to view listed questions.

Search the Knowledgebase

Browse by Category

Advanced Search
Advanced Search
* Query:
  Search Type:
  Categories:
Search Results for ""
(Page 1 of 17)      Prev | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | Next


  1. Share Dealing SupportShare Dealing Support
    If you require assistance with your share dealing account, a dedicated team of customer service specialists are available to assist you with your queries, between 8am and 9.15pm Monday to Friday. ...
  2. CFD Trading SupportCFD Trading Support
    CFD account holders can deal or obtain support 24 hours a day over the telephone on 0845 070 1152. For non account holders, please refer to our CFD Centre in the first instance or contact us ...
  3. What is a CFD?What is a CFD?
    A CFD is an agreement between two parties to exchange at the close of a contract, the difference between the opening price and the closing price of the underlying instrument.
  4. How are CFDs priced?How are CFDs priced?
    The price action of an equity CFD is an exact replica of the price action of the underlying stock.
  5. How do I fund my CFD account?How do I fund my CFD account?
    You can place money in your CFD trading account by: cheque/debit card/Switch card/transfer from your bank/CHAPS. Unfortunately we cannot accept credit cards
  6. Can Interactive Investor CFDs pay third parties or receive third party cheques?Can Interactive Investor CFDs pay third parties or receive third party cheques?
    No, but we do accept third party receipts.
  7. How to take money out of your CFD trading accountHow to take money out of your CFD trading account
    You can take money out of your CFD trading account by: cheque, transfer or TT to your bank. (Please note, the TT (telegraphic transfer) costs £25 but clears the same day/refund to Switch).
  8. What if I have any queries on my trading account?What if I have any queries on my trading account?
    Call our 24 hour Client Services on Tel: +44 (0) 845 070 1152 or Our 24 hour Dealing Desk on : +44 (0) 845 070 1151 orEmail us: cfdsupport@iii.co.uk
  9. What are the trading hours for CFDsWhat are the trading hours for CFDs
    CFDs can be traded online 24 hours a day even when the exchange is closed.
  10. What markets/instruments are covered?What markets/instruments are covered?
    Interactive Investor CFDs are available on UK, US and most European equities as follows:UK Equities: UK 350 and equities whose market capitalisation is greater then £50 million.US Equities: ...
  11. What if I cannot find the stock listed that I want to trade in?What if I cannot find the stock listed that I want to trade in?
    Let us know which stock it is that you are interested in and we may be able to quote you a price. Contact us on cfdsupport@iii.co.uk
  12. Do I have any shareholder rights?Do I have any shareholder rights?
    The holder of a CFD:has no shareholder voting rightsreceives no share certificatereceives no shareholder 'perks'but does receive a "synthetic" dividendAs a consequence, the holder pays no stamp du ...
  13. What is gearing (or leverage)?What is gearing (or leverage)?
    This enables a customer to trade a position in much larger size than the margin that is deposited with us. eg For an initial deposit of £1,000, a customer can buy or sell £10,000 of a ...
  14. What is MR?What is MR?
    Margin Requirement is the amount of money you need to deposit with us in order to place a Trade and maintain that position. When you place the Trade you must have sufficient net equity (cash an ...
  15. How much deposit is required?How much deposit is required?
    As little as 10% is required as initial margin, on UK 350, S&P 500, Nasdaq 100 and major European stocks. You can see the margin requirement by clicking the Market Information icon on the trading ...
  16. What is the effect of gearing?What is the effect of gearing?
    On successful trades this 'leverage' enables the user to maximise profit way beyond the funds being used.Conversely, losses too, will be disproportionate to the initial outlay and therefore it is ...
  17. How do losses affect this?How do losses affect this?
    The full value of any running losses must be met daily (variation margin).
  18. Can I sell short?Can I sell short?
    It is as easy to sell a stock that you believe is going to fall in price, as it is to buy a stock that you believe will rise. There are restrictions to some stocks as imposed by the FSA that are r ...
  19. What are the commission rates?What are the commission rates?
    With CFD trading, the commission rates are very low, 0.15% (0.25% for US and Euro stocks) of the value of the shares (minimum charges apply). Check the current charges page for details.
  20. Will I receive a dividend?Will I receive a dividend?
    If a person has a 'long' open CFD position, they receive a dividend 'adjustment' which is the equivalent to 90% of the gross dividend. If they are short then they are charged the adjustment which, ...
(Page 1 of 17)      Prev | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | Next