Can I have a joint dealing account?
At present we do not offer the facility for joint accounts or investment clubs.
How often do I receive a statement and when?
Full statements including your dealing history and cash movements are available online at all times. You are able to backdate the information to when you first opened the account, and there are al ...
Current known issues with Quotestream Desktop (new Level 2 service)
We believe our new Level 2 terminal, "Quotestream", surpasses our previous Level 2 service and were aware of a growing number of complaints regarding data falling behind the market.For that reason ...
What happens if I don’t have sufficient shares available to make a sale?
To sell shares through Interactive Investor Share Dealing you must first have the shares in your account, settled or unsettled. If in doubt, please check in the 'My Holdings' page.
What if I have any queries on my trading account?
Call our 24 hour Client Services on Tel: +44 (0) 845 070 1152 or Our 24 hour Dealing Desk on : +44 (0) 845 070 1151 orEmail us: cfdsupport@iii.co.uk
Can I withdraw cash from my Equity ISA account?
Yes you can. Cash withdrawals are free of charge from your ISA , however these withdrawals cannot be made online. Please call us on 0845 882 3325 on we'll arrange this for you over the telephone.
How to use the Stock Filter
You get half the benefit of using a stock filter before you even fire it up. It concentrates the mind on the kind of company you want to invest in: big or small? Rated highly by other investors, o ...
What does an ISA provider do?
An ISA provider (known as a "plan manager") administers the ISA account in accordance with the ISA rules. In doing so the ISA provider must report your ISA details to the Inland Revenue and make a ...
How easy is it to deal?
Dealing is very straightforward. Simply log on to the Interactive Investor web site, find the stock you wish to trade using the Quote, or Portfolio service. Click on the Buy/Sell text link, and fo ...
What are the charges?
We've made the fee structure for the Interactive Investor Share Dealing / Fund and ISA Accounts straightforward, simple and competitive. There is no administration fee and no inacti ...
Will MiFID change the way I trade, either over the phone or Online?
There will be no changes to the way you trade on your account.
How long does it take to process applications?
Your account could be open within 30 minutes of receiving your online
application providing we have sufficient information to process the
application. If we require further information we will c ...
Can I transfer my PEP into my ISA or the other way round?
Under the new ISA rules - PEPs have been merged into ISAs and are now subject to the same treatment as an ISA account.
Can I transfer my existing ISA to an Interactive Investor Equity ISA?
Yes, you can transfer your existing ISA into an Interactive Investor Share Dealing Self-Select ISA. Simply complete online the broker transfer form (found in the Manage my Account folder within ...
How long do I have to wait before re-investing any sale proceeds?
You can re-invest any sale proceeds as soon as your order has been executed, and also sell shares as soon as the purchase is executed. However, sale proceeds cannot be withdrawn from your Share De ...
What are the costs for transferring investments?
There is no charge for transferring investments into your Interactive Investor account. However there is a charge of £10 per stock to transfer out. Please check the charges page for a full list of ...
How do I settle my trades?
HSDL (the providers of the Interactive Investor Share Dealing Service) will settle all trades on your behalf. You don't need to do anything, just make sure that the funds, or shares, are available ...
How much does TradePlan cost?
There is a £2 charge to set up a TradePlan but if a trade is executed as a result of a TradePlan, we'll reduce the commission on that trade by the amount of the charge. For example, we'll debit th ...
What are the Minimum investment and withdrawal amounts?
When you open an ISA, the minimum for a Lump Sum investment is just £20 , with an individual minimum per fund of £20. If you are contributing to your ISA by Monthly Direct Debit, the m ...
Share Dealing Support
If you require assistance with your share dealing account, a dedicated team of customer service specialists are available to assist you with your queries, between 8am and 9.15pm Monday to Friday. ...