How will I know if my transaction has been completed?
For all TradePlan orders, you will be able to view the status on the 'TradePlan Order Management' screen. As per Immediate trades all TradePlan orders will either be 'Active', 'Cancelled' or ...
How do I amend or cancel a TradePlan order?
Select TradePlan Management, found within the TradePlan section of your trading account. Select the amend or cancel button found next to the relevant TradePlan order.
Jargon Buster terms
AG
Annual General Meetin
Alternative Investment Market (AIM
A UK trading market used by smaller companies looking to raise finance. AIM listed shares avoid full compliance with LSE rules
...
What are Interactive Investor's ISA charges and what discounts and offers can I benefit from?
There is NO administration fee for ISA's and there are no inactivity fees.All our standard dealing charges apply within the ISA account. Regular equity investments cost £1.50. Real-time UK t ...
What are the CAT standards for cash ISAs?
Charges: no one-off or regular charges, except for replacing lost documents or transfers to another cash ISA provider;
Access: minimum transactions of no more than £10 and penalty-free ...
What happens if I do not have sufficient shares available to make a sale?
We do not allow short selling. You must have sufficient shares in your Interactive Investor Share Dealing Account in order to execute any sell orders including those executed under a TradePlan. Ho ...
How will I know if my transaction has been completed?
If you have placed an 'Immediate' UK trade the order will be confirmed as executed on the next screen.For UK 'Negotiated Trade' and US 'Best' and 'Limit' orders you will be able to view the status ...
What is MR?
Margin Requirement is the amount of money you need to deposit with us in order to place a Trade and maintain that position.
When you place the Trade you must have sufficient net equity (cash an ...
How will I be informed of margin requirements?
Margin Requirement is the amount of money you need to deposit with us in order to place a Trade and maintain that position.
When you place the Trade you must have sufficient net equity (cash an ...
What is a Regular Trade?
A Regular Trade is one that you set up to occur on a regular basis, typically monthly. For share trades we call it our Portfolio Builder service. For Funds trades it is our Funds Builder product.Y ...
Why was my message deleted?
Messages are removed for a variety of reasons.The prime reason is that a message has been posted which is in breach of the discussion board terms and conditions. Other members of the communi ...
How do I subscribe to, unsubscribe from or change my email address for the weekly newsletters?
If you know your username and password you can change your newsletter options by clicking on My Account link.
Within this page you can subscribe or unsubscribe by clicking onto
the Newslette ...
How much deposit is required?
As little as 10% is required as initial margin, on UK 350, S&P 500, Nasdaq 100 and major European stocks. You can see the margin requirement by clicking the Market Information icon on the trading ...
How do I change the format of the weekly email newsletters?
The email newsletters that we send out are sent in one of two formats: HTML or Plain Text. HTML newsletters utilise design features associated with web pages (such as images) while plain text em ...
How much can I invest in an ISA?
In 2009/10 for those aged under 50 years, the current overall total available to subscribe is £7,200 and is fully flexible subject to an overall maximum of £3,600 in the Cash comp ...
How much can I invest in a Maxi ISA?
Under the new ISA rules - Maxi and Mini ISAs no longer exist. There is a general name of ISAs - and you can have a Stocks and Shares ISA and a Cash ISA. In 2009/10 for those aged under 50 yea ...
How much can I invest in a Mini ISA?
Under the new ISA rules - Maxi and Mini ISAs no longer exist. There is a general name of ISAs - and you can have a Stocks and Shares ISA and a Cash ISA. In 2009/10 for those aged under 50 y ...
Orders Information
Q. What is an order
A. An order is an instruction you give us to execute a trade if the market hits a certain level. An order can be used to open a new position or attached to an existing tra ...
Why am I unable to login using Internet Explorer (IE) version 6?
Please check the following settings in your Internet Explorer 6.0 browser:
Under "Tools", "Internet Options" and the "Security" and "Privacy" tabs, ensure that the settings are set to "Mediu ...
Trading Information
Q. What hours can I trade
A. Interactive Investor Spread Betting dealers are available 24 hours a day
Q. Do I get a contract note
A. For all deals placed over the telephone, you will receiv ...