Interactive Investor home page [Logo]

Knowledge Base

Welcome to our knowledge base. To find what you're after, use the search box below or choose a category to view listed questions.

Search the Knowledgebase

Browse by Category

Advanced Search
Advanced Search
* Query:
  Search Type:
  Categories:
Search Results for "download price information"
There were 105 questions found for your query: (Page 2 of 6)     Prev | 1 | 2 | 3 | 4 | 5 | 6 | Next


  1. When I try to log into my portfolio the log-in box keeps reappearing and then I am taken to a register for free page. What is the problem?When I try to log into my portfolio the log-in box keeps reappearing and then I am taken to a register for free page. What is the problem?
    This is likely to be because you are typing the username or the password differently from how we have the information stored. Please remember that both the username and password are case sensiti ...
  2. I was previously subscribed to Desktop Trader what has changed?I was previously subscribed to Desktop Trader what has changed?
    The email below, sent to all subscribers, outlines the changes for those who previously subscribed to our DeskTop Trader (streaming Level1) service.<email begins> Dear Subscriber, We are ...
  3. Why do I get the message "Unable to redirect request. The referrer URL may be blocked by a firewall." (Norton Internet Security Firewall users)?Why do I get the message "Unable to redirect request. The referrer URL may be blocked by a firewall." (Norton Internet Security Firewall users)?
    Norton Firewall default browser settings for "Information about visited sites" is "Block". In order to permit access to QuoteMedia services, take the following steps in your Norton Internet Secu ...
  4. What is a Stop Loss?What is a Stop Loss?
    A stop loss order lets you set a price to sell shares which is lower than the current price to protect you from sharp falls in a share price.  Experienced investors would usually set a target ...
  5. What is a CFD?What is a CFD?
    A CFD is an agreement between two parties to exchange at the close of a contract, the difference between the opening price and the closing price of the underlying instrument.
  6. What is Target Setting?What is Target Setting?
    Use Target Setting to maximise profit when share prices rise and protect against losses when they fall. This TradePlan is a combination of a limit order to sell at a higher price than the current ...
  7. Global markets at your fingertipsGlobal markets at your fingertips
    At Interactive Investor Spread Betting, we quote spreads for a wide range of financial markets and products. For more information, please view our market information sheets : Individual share f ...
  8. The Interactive Investor Contact CentreThe Interactive Investor Contact Centre
    You can contact us using the information below if you can't find the answer to a problem using the Knowledge Base; or have been directed to contact us by telephone or in writing.Telephone: 0845 88 ...
  9. Where can I get further information on funds?Where can I get further information on funds?
    Check out the ISAs and funds sections on Interactive Investor's website. You can also refer to the trade body, the Investment Managers Association who provide leaflets on unit trust i ...
  10. How are CFDs priced?How are CFDs priced?
    The price action of an equity CFD is an exact replica of the price action of the underlying stock.
  11. What is Range Trading?What is Range Trading?
    Use Range Trading to specify the prices at which you wish to buy and sell a particular stock without the need to constantly watch share prices.  It's a combination of two limit orders, one to ...
  12. How quickly are orders processed during market hours?How quickly are orders processed during market hours?
    When you chose to place a TradePlan instruction your order will be continually checked against the market price and will be placed as soon as your specified limit is met - assuming that you have t ...
  13. Can I edit my message once it has been posted?Can I edit my message once it has been posted?
    In short No.Sadly, there are those among us who are determined to try and manipulate the price of an equity.  It is too easy to post messages in order to try and persuade ...
  14. Can I receive Company announcements and news via email?Can I receive Company announcements and news via email?
     If you have subscribed to the real time/streaming data service you are now able to receive RNS news articles via email. Investors are able to choose which companies they receive this infor ...
  15. A stock/fund that is in my portfolio is now displaying with the price details as n/a - why is this?A stock/fund that is in my portfolio is now displaying with the price details as n/a - why is this?
    There could be a number of reasons why this would occur but ultimately it is because there is no data behind the feed for example when a stock has altered its name or ticker symbol then the price ...
  16. Is my TradePlan guaranteed to execute?Is my TradePlan guaranteed to execute?
    TradePlan orders will almost always execute if the limit or trigger price is reached. However, they are not guaranteed. We may not be able to execute your order for a variety of reasons, including ...
  17. What are the other differences between unit trusts and OEICs?What are the other differences between unit trusts and OEICs?
    Pricing is the main difference between the two types of funds. Unit trusts have a 'bid/offer spread' i.e. the buying (or bid) price is higher than the selling (or offer) price. This is ...
  18. What&#39;s involved in transferring an ISA to Interactive Investor?What&#39;s involved in transferring an ISA to Interactive Investor?
    If you hold investments with another provider you can transfer them in free of charge to Interactive Investor. (Please be aware that you may incur transfer out charges from your existing prov ...
  19. Why do you require my full name and address?Why do you require my full name and address?
    This information provides us with a record of who we are providing services for and also allows us to contact you.
  20. I have deleted a stock from my portfolio but I continue to receive the daily summary, how can I stop it?I have deleted a stock from my portfolio but I continue to receive the daily summary, how can I stop it?
    The Alert and portfolio information are stored separately and therefore removing one will not affect the other. If you remove a stock from your portfolio but continue to receive a daily summary ...
(Page 2 of 6)     Prev | 1 | 2 | 3 | 4 | 5 | 6 | Next