Why is my profit a very high negative number?
You may sometimes have a very high incorrect negative number in the
profit column. This is usually because the purchase price was entered
in pence rather than pounds. In order to rectify this cl ...
What's involved in transferring unit trusts and/or OEICs held outside an ISA to Interactive Investor?
If you hold funds with another provider you can transfer them in free of charge to Interactive Investor. (Please be aware that you may incur transfer out charges from your existing provider).You n ...
What is the difference between Level I and Level II data?
Level I data provides a view of the last Bid, Bid Size, Ask, Ask Size, Volume, High Bid, Low Bid, and other information for a particular symbol.
Level II data provides a detailed view of the l ...
How do I create my Personal Portfolio?
First locate your investment in our Quotes section or by using the search engine provided in portfolio. For tips on searching for investments see questions 1-3 above.
Once you have located the i ...
How can I set up an Alert for a particular stock?
In order to set up an Alert, firstly click onto the "Alert" tab which
appears to the left of the stock title. On the next page simply follow
steps 1 to 4 - indicating which price you would like ...
How often do I receive a statement and when?
Full statements including your dealing history and cash movements are available online at all times. You are able to backdate the information to when you first opened the account, and there are al ...
How much deposit is required?
As little as 10% is required as initial margin, on UK 350, S&P 500, Nasdaq 100 and major European stocks. You can see the margin requirement by clicking the Market Information icon on the trading ...
Which price does Interactive Investor use for the portfolio valuation and profit calculation?
This depends on the type of portfolio entry (i.e. London Equity, Unit Trust etc.). The table below shows on what basis the value of each investment is calculated. If the first price in the list is ...
How do I edit the details of a portfolio entry (i.e. units owned, purchase price)?
To edit your units owned, purchase price (pence per share) and date of purchase click on the "edit" to the right of the investment name within the portfolio. On the next page fill in the rele ...
Annual charge
Most funds charge an annual fee for the management of the assets – this is known as the AMC. Different fund charges range from 0.1% to 2%, with most being between 1% and 1.5%. This charge is ...
What are cookies?
A cookie is a block of text of up to 255 characters in length that is sent to your browser from another company's website. Cookies provide a safe means for sites to pass information to a user's de ...
For US stocks, what do the letters mean on the left hand side of the "Time & Sales" column?
The "Time & Sales" column displays the "Trade Indicator" code on the left side of the column. A normal trade will have no Trade Indicators.
Here are the original code descriptions:
Cod ...
Where can I find my SIB or my FSA number – and why do you need them?
You can provide us with either your SIB or your FSA number as a unique
identifier of your IFA status. You should find these numbers on any
correspondence you receive from the FSA, or by contacti ...
What do the different NASDAQ market listings mean?
The National Association of Securities Dealers Automated Quotation System, or NASDAQ, is owned and operated by the National Association of Securities Dealers (NASD). The NASDAQ is made up of sever ...
Will you pass my details to anyone else?
We will only pass your details to our business partners who are
providing a service to you. More information can be found in our privacy policy
Is it possible that your cookies could compromise my privacy or security?
No. A cookie cannot be used to get data from your hard drive, copy your e-mail address or access sensitive information about you as an individual. Cookies must meet strict specifications to ensure ...
What do the colors mean in Level II Data? .
In the first two columns of the Level 2 data area, the eight colors are simply used to separate the data (based on price). In the third - Time & Sales - column (ie. the very right hand side of t ...
Orders Information
Q. What is an order
A. An order is an instruction you give us to execute a trade if the market hits a certain level. An order can be used to open a new position or attached to an existing tra ...
Why won't Quotestream load on my computer (Norton Internet Security or Firewall users)?
Is it possible that you have a firewall or firewall software that may be blocking our app.quotemedia.com scripts? We have had some users that have encountered some difficulties because their Nor ...
What happens if I do not have sufficient shares available to make a sale?
We do not allow short selling. You must have sufficient shares in your Interactive Investor Share Dealing Account in order to execute any sell orders including those executed under a TradePlan. Ho ...